Introduction
Sionis Ltd is a Market Access, Business Strategy, Consulting, Medical Education and Data Analysis agency, working predominantly in the Healthcare, Pharmaceutical, Biotechnology and aligned Device Technology Sectors. Through fulfilment of our legitimate business activities you may choose to provide us with personal information covered within the GDPR (General Data Protection Regulation) and our privacy statement below. As a business that relies on integrity, partnership working and trust Sionis Ltd takes your privacy and confidentiality extremely seriously, this policy outlines our commitment to you in terms of how we manage your data and gives you information regarding your privacy rights.
Data Management and Access to Information
If you wish to make further enquiry about our data management policies and procedures we would request that you contact us at the below email address where we will endeavour to respond to any requests for information in a timely and professional manner:
The GDPR gives you the right to access information that we hold about you free of charge. Your right of access can be exercised in accordance with the GDPR. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Complaints
In the event of a complaint made within the GDPR: In the first instance Sionis Ltd will always offer to work with you to resolve any issue. This in no way detracts from your statutory right of complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). You have the right to make a complaint to the ICO at any time. If you wish to contact us to inform us of, or regarding a complaint you may do so at the following email address:
datamanagement@sionis.co.uk
Information and personal data that we may collect
Sionis Ltd is the data controller for the purposes of the General Data Protection Regulation 2018 (GDPR). We are committed to protecting and respecting your privacy and to adhering to the standards of data privacy required under the GDPR. This policy sets out the basis on which any personal data we may collect from you, or that you provide to us, will be processed by us. ‘Personal Data’ means any information about a living individual from which that person can be identified. It does not include anonymised or aggregated data where information about you has either been removed or was not provided.
We may collect, use, store and transfer different kinds of Personal Data which may include the following:
- First name, maiden name, last name, username, marital status, title, date of birth and gender.
- Billing and invoice address, delivery address, email address, landline and mobile telephone numbers.
- Bank account details and details about payments to and from you.
- Sionis Ltd may gather information about your work history, expertise and qualifications.
- Your preferences for receiving any communication from us and any additional personal data you may have shared with us through our market research activities.
Automated technologies, i.e. information gathered when you visit our website or communicate with us electronically:
Sionis and our website analytics partners may collect information about your computer (or any other electronic device with internet connection that you use to access our website) including where available, your IP address, operating system and browser type for system administration. We may gain information about you from cookies which are small files of computer code that may be placed on your computer through visiting our website. You may refuse to accept and/or periodically remove cookies from your computer or device by activating the relevant settings on your browser. Cookies help us to improve our site and to deliver a better and more personalised service. They enable us:
- To estimate our audience size and usage pattern
- To store information about your preferences, and so allow us to customise our site according to your individual interests
- To speed up your searches
- To recognise you when you return to our site
How you may choose to share data with us:
You may choose to disclose personal, contact and financial information to us through communication by post, telephone or email etc. Other forms of communication that may provide us with your personal data include any of the following:
- Direct face to face interactions, or any electronic form of communication
- Filling in electronic (online) or paper surveys or forms
- Participation in research either on line, by phone or face to face
- Involvement in a project or program of work where you share your Personal Data and experiences
- You send us information when applying to work for us or with us
- All other forms of business communication between you and Sionis Ltd through any medium of communication (e.g. online forms, verbal communication, electronic media etc.)
Other routes of data submission and collection:
We may also receive information about you through:
- Our normal and legitimate business interactions with third parties
- Public Sources, i.e. information about yourself that you have made available in the public domain
How we use your personal data
In general, we would only use your personal data to communicate or work with you in completion of a program of work or contract that Sionis is undertaking that either involves you or it is thought might be of interest to you. However, other uses of your personal data may include:
- Where it is deemed necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not conflict with those interests.
- Where we must comply with a legal or regulatory obligation.
- Where it is in the public interest to do so.
- With your explicit consent (which you may withdraw at any time).
Equity of approach
Through our legitimate business activities Sionis come into contact and work in partnership with people from a wide array of client and supplier businesses, private, public and third sector agencies, including healthcare and business professionals. Sionis Ltd aims for high standards of equitable practice within the GDPR across all people we come into contact with, regardless of their professional relationship with us. While this policy aims to clarify our approach to data privacy within the GDPR Sionis Ltd of course also aims to comply with and operate within existing industry, business and public sector standards of professional guidance and governance.
Data security
Sionis Ltd only uses electronic and online data storage services from companies and organisations with a strong data protection reputation. Sionis Ltd use appropriate safeguards to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Sionis Ltd limit access to Personal Data to those employees, and other third parties who have a considered and legitimate business need to access your data.
If Sionis Ltd become aware of any suspected Personal Data breach, we will notify you and any applicable regulator where we are legally required to do so.
Changes to our privacy policy
This text supersedes any previous statement from Sionis Ltd regarding our current policies in relation to the GDPR and Data Privacy. Any changes we may make to our data privacy policy in the future will be posted on our website and, where appropriate, you will be notified by e-mail.